About the Ticket System
A powerful channel-based Discord ticket system with claiming, auto-close, forms, feedback, analytics, and more - powered by SCNX.
Starter Guide
Complete starter guide for your Discord ticket system - learn how to create, claim, respond to, and close tickets with your team.
Configuration
Configure your Discord ticket system - categories, closing options, auto-close, reminders, hold, additional members, and advanced messaging.
Ticket Topics
Categorize Discord support tickets with topics, set per-topic limits, require forms, customize buttons, and route tickets to specific teams.
Ticket Claiming
Assign Discord support tickets to team members, send claim notifications, hide unclaimed tickets, and rename channels on claim.
Support Feedback
Collect star ratings and custom feedback from users after support tickets are closed - with optional anonymization.