Support Bot V3 is now in beta!
· 7 min read
We’re excited to announce the biggest update in our product's history, and with it, a brand new name. Modmail is officially becoming Support-Bot!
This is more than just a rebrand. For a long time, Modmail has been a powerful tool for DM-based support. But as our platform has grown, we’ve rebuilt it from the ground up to be a complete support solution. The name "Modmail" simply didn't cover it anymore.
Today, we're launching the V3 Beta, which is now available to everyone. This update introduces our single most-requested feature: a comprehensive Ticket System that lives right inside your server.